1
Contact us
Contact us within 14 days of delivery and tell us which piece you would like to return.
Returns
You have 14 days to change your mind. We would rather receive a straightforward return than have you keep a piece you do not love.
How it works
2
Pack it carefully
Use the original packaging where possible, or cushion the piece carefully.
3
Send it back
Send it with tracking and insurance. Return shipping is at your expense unless the piece was not as described.
4
Refund
Once the return has been received and checked, we will refund you within 7 business days using the original payment method.
What you need to know
One of a kind
Each object is one of a kind and will be relisted once it has safely returned to us.
Original condition
The piece must be returned in the condition described in the listing, with no new wear or abrasive cleaning.
Not as described
If the item differs from its description, return shipping is free and the original shipping cost will also be refunded.
Frequently asked questions
When will my order ship?
Within 3 business days of your order. You will receive a tracking email as soon as it ships.
What if my item arrives damaged?
Contact us as soon as you receive it, with photos of the parcel and the piece, so we can help quickly.
Do you ship outside Europe?
Yes. Available destinations and shipping rates are shown at checkout and may vary by piece.
Can several pieces be shipped together?
Yes, when their size and fragility allow it. We will combine and optimise the packaging whenever possible.
A question before ordering?
Contact us